Multichannel e-commerce of companies could be handled effectively through SAP Hybris technology. Redefine your customer service through Omnichannel selling of goods and services grabbing the attention of a large group target audience. Get closer to your customer through these strategies allows sales service managers to have flexibility in delivering the growing needs of current trends. Cloud CRM portfolio gives several guidelines to engage among consumers in the best way resulting in flawless execution for an attractive customer experience perspective. Using SAP Hybris solution business owners can gain 3600 views on complete services in real-time thereby understanding customer requirements within a moment enhancing opportunities.
Digital Commerce Solution
E-Commerce solution saves time and money on marketing and selling your products.
Product capabilities include,
Attractive dashboard systems available delivers consistent service experience around varied channels such as email, web-based solutions, and cloud technology.
- Multi-channel service ticketing
- Service analytics
- Self-servicing systems
- User-friendly customer experience
- Multi-level service accounting and ticketing
- Instant access to required information
SAP Hybris Marketing Cloud
Builds interaction among your customers and engage with them intelligently in real-time so that adoption of needs and market trends goes through deeper insights giving a personalized experience to users. Enterprise authorities could gain clear transparency on marketing plans upgrading agility to change and track ongoing and newer opportunities across varied dimensions.
Hybris Marketing cloud prompts to do,
- SAP CRM Management
- SAP Media Exchange
- Easier marketing analytics
- Flexible solution develops secured and scalable production and supply chain environment
- Profile matching through determining targeted people is made simple in marketing processes
SAP Hybris Commerce Cloud
Throughout the purchasing scenario engage your customers in a formal approach via Hybris commerce solution that brings in fulfillment of merchandising operations. Detection of customers you return to your products frequently are analyzed and special attention can be provided triggering to have bulk purchases.
Various commerce solutions include,
- Customer loyalty could be strengthened and increased sales could be obtained over consistent experiences for your customers.
- SAP Commerce solution gives your customers what they are in need of, every time they interact with your business online granting real-time experience.
- Omni-channel B2B commerce solution provides flexibility and functionality in finding valuable customers who derive a huge amount of revenue to your concern.
- B2B gives your customers the freedom to save repeat purchases by giving them self-service and account management for buyers across varied locations.
Product Content and Catalog Management
- Consolidate product content and control information about your products through an easy-to-use system that works across all channels.
- Grant your customers with rich, engaging content including video, images, and editorial content that really shows off your products – including those collected from multiple suppliers resulting in smarter buying capabilities.